StFX Angus L. Macdonald Library
# computers available, # in use computer mouse icon

Extended Library Services Satisfaction Survey

This brief questionnaire was designed to help us learn how we can better serve students in StFX Distance Education and Extension Programs. We appreciate your assistance.

  1. In which program are you enrolled at StFX?
     Master of Adult Education
     Master of Education
     B.Sc.N.
     Continuing Education (Undergraduate courses)
     Diploma in Ministry
  2. Have you had assignments in your StFX course(s) which required finding information not included in your course materials (textbook, handouts, manual, etc.)?
     Yes
     No (if No, go to question 8)
  3. What sources of information did you use? (please check as many as apply)
     Extended Library Services
     StFX Library (in person)
     Other University Library
     Community College Library
     Hospital Library
     Public Library
     Electronic Sources (e.g. Internet, e-mail)
     Personal books or periodicals
     Books or periodicals borrowed from friend, co-worker

  4. Have you found libraries in your area to be generally cooperative?
     Yes
     No
     Didn't need to use library
     No library in my area
  5. Were you aware that StFX offered Extended Library Services?
     Yes
     No (if No, please go to question 8)
  6. Which Extended Library Services have you used? (please check as many as apply)
     None (please go to question 8)
     General advice on library matters
     Library orientation session
     Literature search
     Document delivery (books or articles sent to you)
     Extended library hours during Intersession/Summer School
     Help with obtaining or updating ID card
     One-on-one assistance in StFX Library
  7. In general, how satisfied have you been with the assistance provided by Extended Library Services?
     Extremely
     Very
     Moderately
     Not at all
  8. Which of these services do you think would be most useful to students in your program? (please check 3 most important)
     General advice on library matters
     Library orientation session
     Literature search
     Document delivery (books or articles sent to you)
     Extended library hours during Intersession/Summer School
     Help with obtaining or updating ID card
     One-on-one assistance in StFX Library
  9. What additional services would you find useful? (please describe)

  10. What method would you use most often to contact Extended Library Services for assistance?
     Drop-in
     Mail
     Phone
     Fax
     E-mail
     Web site
  11. Do you have access to the World Wide Web? (please check as many as apply)
     No
     Yes, at work
     Yes, at home
     Yes, in the community (library, friend's home, community access site, etc.)
  12. Please comment on how you think the StFX Libraries might improve service to Distance Education and Extension students.


©2012 Angus L. Macdonald Library


St. Francis Xavier University, PO Box 5000, 3080 Martha Drive, Antigonish, NS, B2G 2W5
Phone: (902) 867-2228 | Fax: (902) 867-5153 | Email: circdesk@stfx.ca

RSS RSS Feeds . Contact Us . . Privacy Policy

StFX.ca . MyStFX.ca